
Frequently Asked Questions
Yes. Our current collection features an anti-tarnish finish designed to help maintain its shine with proper care.
Yes. Our jewellery is designed for everyday wear. To keep it looking beautiful, avoid prolonged contact with water, perfume, lotions and chemicals.
Keep your jewellery dry, remove it before bathing, swimming or exercising, and store it in a dry place when not in use. Gently wipe it with a soft, dry cloth after wearing.
Yes, Cash on Delivery (COD) is available across India on eligible orders.
Orders are generally delivered within 3–7 business days after dispatch. Delivery time may vary depending on your location.
Yes. Eligible products can be returned or exchanged within 3 days of delivery. The jewellery must be unused and unworn, with the original packaging and tags intact. For damaged or incorrect items, an unboxing video is required.
Yes! Shipping is completely free across India on all orders. ✨
Yes, you can request cancellation before your order has been shipped. Once the order has been shipped, cancellation is no longer available, but you may be able to use our applicable return process.
Currently, Sonitual ships only within India. We're starting here and hope to bring Sonitual to more places in the future. 🤍